Partner Zone

Unable to proceed to my.MYOB

csteddy1
Experienced User
14 Posts
Experienced User
Experienced User

14Posts

2Kudos

0Solutions

Unable to proceed to my.MYOB

Trying to logon to my.myob.com.au I get 

Unable to proceed to my.MYOB 

The login details provided do not have access to my.MYOB

 

Something has changed at your end as my credentials are correct.

 

 

 

5 REPLIES 5
Melisa_D
MYOB Moderator
9,802 Posts
MYOB Moderator
MYOB Moderator

9,802Posts

691Kudos

1,111Solutions

Re: Unable to proceed to my.MYOB

Hi @csteddy1

 

Thanks for your post. I'm happy to look into this for you, can you please send me a private message with the below details:

  • Serial number 
  • Your full name and email address 
  • Business name

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

KimS
Contributing Cover User
9 Posts
Contributing Cover User
Australia
Contributing Cover User

9Posts

0Kudos

0Solutions

Re: Unable to proceed to my.MYOB

We are also getting this message this morning.

csteddy1
Experienced User
14 Posts
Experienced User
Experienced User

14Posts

2Kudos

0Solutions

Re: Unable to proceed to my.MYOB

and I can now logon this morning. definitely a MYOB problem at the backend.

Melisa_D
MYOB Moderator
9,802 Posts
MYOB Moderator
MYOB Moderator

9,802Posts

691Kudos

1,111Solutions

Re: Unable to proceed to my.MYOB

Hi @csteddy1

 

We did experience some issues with my.MYOB, this has now been resolved. Glad to hear that you've been able to login. 

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

Melisa_D
MYOB Moderator
9,802 Posts
MYOB Moderator
MYOB Moderator

9,802Posts

691Kudos

1,111Solutions

Re: Unable to proceed to my.MYOB

Hi @KimS,

 

Thanks for your post. This should now be resolved, are you still having troubles logging in ? If you are, can you clear your browser cache and try again. 

Do let me know how you go. 

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post