2019.1 upgrade failure. Multicurrency

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Experienced Cover User DamienGM
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2019.1 upgrade failure. Multicurrency

Hi,

From CloverQ query (see this post,  I'm moving the question to this forum) I'm getting upgrade errors going from 19.15 to 2019.1. We have multicurrency in the file.. and the error log I got has this:

 

2019-04-02 19:10:45.5593,MYOB.Huxley.UI.Controllers.Migrator.MigrateMyoFileController,Warn,1,Migrate Multicurrency File failed due to unsupported transactions
Scan Result
Scan finished in 29 seconds
CurrencyCode: 0
PurchaseBillMiscellaneous: 0
PurchaseBillProfessional: 0
PurchaseOrderMiscellaneous: 0
PurchaseOrderProfessional: 0
PurchaseQuoteMiscellaneous: 0
PurchaseQuoteProfessional: 0
PurchaseTax: 0
PurchaseHistorical: 0
SaleInvItem: 26
SaleInvService: 0
SaleInvMiscellaneous: 0
SaleInvProfessional: 0
SaleInvTimeBilling: 0
SaleOrderItem: 0
SaleOrderService: 0
SaleOrderMiscellaneous: 0
SaleOrderProfessional: 0
SaleOrderTimeBilling: 0
SaleQuoteItem: 0
SaleQuoteService: 0
SaleQuoteMiscellaneous: 0
SaleQuoteProfessional: 0
SaleQuoteTimeBilling: 0
SaleTax: 0
SaleHistorical: 0
SpendMoneyTax: 1
ReceiveMoneyTax: 0
GeneralJournal: 0
ReceivePayment: 0
SettleCredit: 12
CashOther: 0
AccountReceivable: 0
AccountOtherCurrentAsset: 0
AccountFixedAsset: 0
AccountOtherAsset: 0
AccountCreditCard: 0
AccountPayable: 0
AccountOtherCurrentLiability: 0
AccountLongTermLiability: 0
AccountOtherLiability: 0
AccountEquity: 0
Serial Number: xxxxxxxxxxxxxxxx
CfId: 1

 

I'm not the accountant, just the IT guy but I can dabble in the file and can help them direct what needs to be done in the cleanup....

Regards

Damien

 

 

 

3 REPLIES 3
Super User sholt73
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Re: 2019.1 upgrade failure. Multicurrency

just going by this line:

Migrate Multicurrency File failed due to unsupported transactions

 

did you try upgrading online or offline? offline upgrades aren't supported yet, but online ones are. if you're able to upgrade online, you can still continue. otherwise I'd say @CloverQ needs to send you the deferral number for those who cannot upgrade.

 

source: https://community.myob.com/t5/Single-Touch-Payroll-STP-Q-A/can-multi-currency-file-be-upgraded-to-of...

MYOB Product Team Haydes
6,211 Posts
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Re: 2019.1 upgrade failure. Multicurrency

Hi @DamienGM 

 

From the looks of things it looks like this was attempted to be upgraded offline, in which case @sholt73 has linked you to the best post on this matter.

 

With that said, I have also sent you a Private Message with the STP Deferral Code for clients who cannot upgrade just yet. You can check your Private Messages by clicking link: Private Message Inbox



Cheers,

Hayden (Ex-Moderator)
MYOB Product Team
Experienced Cover User DamienGM
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Re: 2019.1 upgrade failure. Multicurrency

Hi,

No this was a online upgrade.. offline upgrades refused outright due to multi-currency, online gave warning that some mutlicurrency may not work, but I gave it a try as I don't known what type of mutli-currency transactions we have.

 

So I have to wait for the next update to 2019 then. Looking at this page: http://help.myob.com.au/updates/multi-currency/  maybe I have one of those transaction type that are not convertable yet, but can MYOB tell me that all those transaction type will be really for upgrading in the next release? (and hopefully before 31/5?) (I'm not sure if our accountant use all the foreign transaction features that MYOB say are not yet supported in 2019, but far as I'm concerned I just want the data first in 2019, functionalty can come later).

 

Regards

Damien

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