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2019.1 upgrade

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Experienced User AussieMarty
13 Posts
Experienced User
Australia
AussieMarty
Experienced User

13Posts

3Kudos

0Solutions

Solved: Go to Solution

2019.1 upgrade

Hi All,

have purchased and installed 2019.1 sofware yesterday, but we get an error message now when we are trying to upgrade the 2016.2 data file. it says that an error occurred and that we need to contact myob support. but when we are trying to contact myob support we are now for 1 hour on hold. Cmon myob people, thats pretty pool level of customer service. anyone can assist with upgrade, I was following the instructions given online.

thanks

 

1 REPLY 1
Ultimate Partner BooksInTheCloud
1,728 Posts
Ultimate Partner
Australia
BooksInTheCloud
Ultimate Partner

1728Posts

1496Kudos

183Solutions

Accepted Solution Solved Solution

Re: 2019.1 upgrade

Hi @AussieMarty 

 

Sorry to hear you are having issues.   Hopefully a MYOB moderator will help you on Monday @Haydes  or @Steven_M 


If I am responding to your query and I have helped you please kindly mark my post as a solution to assist others in the future.
Warm Regards
Renae

@renae2peas
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