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2022.8

houseofharvey
4 Posts
Cover User
Australia
Cover User

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2022.8

Today had an auto upgrade to 2022.8 on my server ( i'm not on line, a turtle can go faster than the nbn internet speed in my town + my data file is 1.6 gig ). upgraded my data file to 2022.8 all working . after doing entries all day just reveived error lost conection to my server. checked back end of server all good no prblems. closed myob on reopening couldn't find data file.copied the file from myob libary and tried to open on a pc  so i could do a backup and reinstall on server but myob tries to upgrade the already upgraded file and says it has to close. any ideas????? can restore backup file from previous day and loose a day reentering what has been lost ( who pays for that????). Why cant MYOB do auto incremental  backups ??????? HELP guru's

4 REPLIES 4
gavin12345
Ultimate User
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Ultimate User
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Re: 2022.8

Hi @houseofharvey 

 

Just a thought - when auto updates were introduced for SE, many users reported (and acknowledged by MYOB) that custom Library locations were inadvertently reset to the default location. I would certainly hope that by now the bug would be fixed.

 

However with MYOB you never know - the company file you were working on may have been in a custom Library location, and the company file you opened after the connection issue might be an older copy in the default Library location. This could explain the missing transactions. 

 

If you have set a custom Library location, I suggest you check there for the file you were working on. Or perhaps do a search for all .myox files and examine those that are found to see if you can locate and identify the one with the transactions. Use Open rather than the Recently opened list when searching for a file.

 

Regards

Gavin

houseofharvey
4 Posts
Cover User
Australia
Cover User

4Posts

0Kudos

0Solutions

Re: 2022.8

Hi Gavin, Data files or in the default locations. contacted MYOB and they told me to restore 2022'7 file and not up grade it as 2022.8 has a problem. restored 2022.7 file last backup so already had lost a day of data entries. worked ok for about 3 hourd then came up with the had to close message , tried to reopen and can't find file message.if a do a reinstall it now tells me to upgrade and gives me no option it's 2022'8 and the it comes up with this error

AccountRight Application Error Report
=====================================
Application Version: 2022.8.24.7117
Application File Version: 2022.8.24.7117
Incident Id: 06462b52-64af-401c-83f6-d2d71d5c7b93
Time: Saturday, 17 September 2022 11:05:06 AM

Code:
System.Data.SqlServerCe.SqlCeException


Message:
Database upgrade is not required, the database is already in a compatible format. [ Db name = MaskedFilePath.myox ]


Stack Trace
----------------------------------------
1 : System.Data.SqlServerCe.SqlCeException
----------------------------------------
System.Data.SqlServerCe.SqlCeException: Database upgrade is not required, the database is already in a compatible format. [ Db name = MaskedFilePathsDoCompanyFileUpgradeException(Exception e) +0x93
at Huxley.UI.Forms!0x060000af!MYOB.Huxley.UI.Forms.Users.UserLogin.CheckIfDatabaseNeedsUpgrading(Int32& locatorPortNo, IHuxleyConnectionInformation& databaseInfo) +0x5c
at Huxley.UI.Forms!0x060000ae!MYOB.Huxley.UI.Forms.Users.UserLogin.ProcessLoginAttempt() +0x0
at Huxley.UI.Forms!0x060000ac!MYOB.Huxley.UI.Forms.Users.UserLogin.btnOk_Click(Object sender, EventArgs e) +0x0
at System.Windows.Forms!0x06000e1d!System.Windows.Forms.Control.OnClick(EventArgs e) +0x19
at DevExpress.XtraEditors.v17.1!0x06000d4f!DevExpress.XtraEditors.BaseButton.OnClick(EventArgs e) +0x2e
at DevExpress.XtraEditors.v17.1!0x06000d48!DevExpress.XtraEditors.BaseButton.OnMouseUp(MouseEventArgs e) +0x1d
at System.Windows.Forms!0x06000f04!System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) +0x184
at System.Windows.Forms!0x06000f14!System.Windows.Forms.Control.WndProc(Message& m) +0x62c
at DevExpress.Utils.v17.1!0x06002708!DevExpress.Utils.Controls.ControlBase.WndProc(Message& m) +0x2e
at DevExpress.XtraEditors.v17.1!0x06000256!DevExpress.XtraEditors.BaseControl.WndProc(Message& msg) +0x0
at System.Windows.Forms!0x0600572a!System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) +0x0
at System.Windows.Forms!0x0600572d!System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) +0x8e
at System.Windows.Forms!0x06002df3!System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) +0x25
==========
MODULE: DevExpress.Utils.v17.1 => DevExpress.Utils.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:b8c34c059b804930811d5f6d50999b6c; A:1
MODULE: DevExpress.XtraEditors.v17.1 => DevExpress.XtraEditors.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:6df94e55f5bd4444b910d4b2a37076a4; A:1
MODULE: Huxley.UI.Forms => Huxley.UI.Forms, Version=2022.8.24.7117, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:a647a0d59f36434fa2ee2c1db6c50576; A:1
MODULE: System.Windows.Forms => System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:543c9eec2a3d4078aab81f89e0020776; A:1

----------------------------------------

have had MYOB for 25 years and it has cost me a fortune in lost hours with upgrade glitches.

HELP!!!!!!!

houseofharvey
4 Posts
Cover User
Australia
Cover User

4Posts

0Kudos

0Solutions

Any ideas??????

Hi Gavin, Data files or in the default locations. contacted MYOB and they told me to restore 2022'7 file and not up grade it as 2022.8 has a problem. restored 2022.7 file last backup so already had lost a day of data entries. worked ok for about 3 hourd then came up with the had to close message , tried to reopen and can't find file message.if a do a reinstall it now tells me to upgrade and gives me no option it's 2022'8 and the it comes up with this error

AccountRight Application Error Report
=====================================
Application Version: 2022.8.24.7117
Application File Version: 2022.8.24.7117
Incident Id: 06462b52-64af-401c-83f6-d2d71d5c7b93
Time: Saturday, 17 September 2022 11:05:06 AM

Code:
System.Data.SqlServerCe.SqlCeException


Message:
Database upgrade is not required, the database is already in a compatible format. [ Db name = MaskedFilePath.myox ]


Stack Trace
----------------------------------------
1 : System.Data.SqlServerCe.SqlCeException
----------------------------------------
System.Data.SqlServerCe.SqlCeException: Database upgrade is not required, the database is already in a compatible format. [ Db name = MaskedFilePathsDoCompanyFileUpgradeException(Exception e) +0x93
at Huxley.UI.Forms!0x060000af!MYOB.Huxley.UI.Forms.Users.UserLogin.CheckIfDatabaseNeedsUpgrading(Int32& locatorPortNo, IHuxleyConnectionInformation& databaseInfo) +0x5c
at Huxley.UI.Forms!0x060000ae!MYOB.Huxley.UI.Forms.Users.UserLogin.ProcessLoginAttempt() +0x0
at Huxley.UI.Forms!0x060000ac!MYOB.Huxley.UI.Forms.Users.UserLogin.btnOk_Click(Object sender, EventArgs e) +0x0
at System.Windows.Forms!0x06000e1d!System.Windows.Forms.Control.OnClick(EventArgs e) +0x19
at DevExpress.XtraEditors.v17.1!0x06000d4f!DevExpress.XtraEditors.BaseButton.OnClick(EventArgs e) +0x2e
at DevExpress.XtraEditors.v17.1!0x06000d48!DevExpress.XtraEditors.BaseButton.OnMouseUp(MouseEventArgs e) +0x1d
at System.Windows.Forms!0x06000f04!System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) +0x184
at System.Windows.Forms!0x06000f14!System.Windows.Forms.Control.WndProc(Message& m) +0x62c
at DevExpress.Utils.v17.1!0x06002708!DevExpress.Utils.Controls.ControlBase.WndProc(Message& m) +0x2e
at DevExpress.XtraEditors.v17.1!0x06000256!DevExpress.XtraEditors.BaseControl.WndProc(Message& msg) +0x0
at System.Windows.Forms!0x0600572a!System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) +0x0
at System.Windows.Forms!0x0600572d!System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) +0x8e
at System.Windows.Forms!0x06002df3!System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) +0x25
==========
MODULE: DevExpress.Utils.v17.1 => DevExpress.Utils.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:b8c34c059b804930811d5f6d50999b6c; A:1
MODULE: DevExpress.XtraEditors.v17.1 => DevExpress.XtraEditors.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:6df94e55f5bd4444b910d4b2a37076a4; A:1
MODULE: Huxley.UI.Forms => Huxley.UI.Forms, Version=2022.8.24.7117, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:a647a0d59f36434fa2ee2c1db6c50576; A:1
MODULE: System.Windows.Forms => System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:543c9eec2a3d4078aab81f89e0020776; A:1

----------------------------------------

have had MYOB for 25 years and it has cost me a fortune in lost hours with upgrade glitches.

HELP!!!!!!!

 
 
 
ChrisMYOB
MYOB Moderator
1,133 Posts
MYOB Moderator
MYOB Moderator

1,133Posts

77Kudos

131Solutions

Re: 2022.8

Hello @houseofharvey 

 

Thank you for posting the error log.

I was able to identify a solution for you. We do have a Help Article on Something's gone wrong error: System.Data.SqlServerCe.SqlCeException which I have linked as it contains the different steps which will resolve this error for you.

Please let me know how you go.

Kind regards,
Chris

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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