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Admin Access

Dianned
1 Post
Cover User
Australia
Dianned
Cover User

1Posts

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Admin Access

While trying to set up an adviser, I have since lost all my access to features and can only access the "card" feature. Can anyone tell me what happened and how to fix it ?

1 REPLY
MYOB Moderator Steven_M
27,492 Posts
MYOB Moderator
New Zealand
Steven_M
MYOB Moderator

27492Posts

3227Kudos

4032Solutions

Re: Admin Access

Hi @Dianned

 

Being an Adviser doesn't necessarily grant you the Administrator user role. If that is required you would need to get the administrator to the company file to log in and go to Setup>>User Access>>Select the relevant user ID (left-hand side) and ticking the appropriate user role (i.e. Administrator) on the right-hand side.

Kind regards,
Steven

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