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Admin Access

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Dianned
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Cover User
Australia
Dianned
Cover User

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Admin Access

While trying to set up an adviser, I have since lost all my access to features and can only access the "card" feature. Can anyone tell me what happened and how to fix it ?

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MYOB Moderator Steven_M
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MYOB Moderator
New Zealand
Steven_M
MYOB Moderator

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Re: Admin Access

Hi @Dianned

 

Being an Adviser doesn't necessarily grant you the Administrator user role. If that is required you would need to get the administrator to the company file to log in and go to Setup>>User Access>>Select the relevant user ID (left-hand side) and ticking the appropriate user role (i.e. Administrator) on the right-hand side.

Kind regards,
Steven

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