Bank Feeds

[Clearwall]

Why are my Direct Debit payments being allocated a Cheque Number?

[GDay53 · Accepted solution]

@Clearwall 

Welcome to the MYOB Community Forum, I hope you find plenty of useful information.

What happens is if you use the TRANSACTION Rules which create Spend Money transaction, every transaction will be automatically given the next cheque number in sequence. If yiou want to change this you then have to open the transaction to do so.

On the other hand a Bill or Invoice rule you can change the cheque number to whatever you want when you process the matching.

[ShellN]

That was not always the case - it only changed recently 

Prior to 24th September 2019 bank feeds would be posted with EFT as the reference

Now it is using cheque numbers

Transfers area also being allocated cheque number

Making a big mess to be honest 

If I now have to go in and manually change every transaction then I might as well not bother with bank feeds at all??

[denise096]

Toltally agree ShellN - it's now a big mess and Bank Feeds were not always assigned a "cheque number".

Why has this changed? There is no solution to this question in the Community. It's now taking much longer to allocate Bank Feeds!!!

[Steven_M]

Hi Everyone

We have identified that with the AccountRight 2019.3 version that Spend Money transactions generated from bank feed will use the cheque number sequence rather than "EFT". This is something that will be fixed with the AccountRight 2019.4 version, however, we don't have an official ETA on that at this stage.

[visitor2]

Steven, 

Is there any progress on release date for v2019.4?  It's been 2 months since the 2019.3 update that included the bonus of this error.  I understand things happen with updates, but the length of time taken to issue an update to fix it is frustrating.  It's not just spend money entries - it also affects deposits, as the rules apply 'EFT' instead of a 'CRxxxx' number.    

[Steven_M]

Hi @visitor2 

Currently, the 2019.4 update is still in development with a scheduled public release later is quarter - late November/early December.