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Consolidate reports not working

Andrew_B
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Consolidate reports not working

When I am working on online reporting and try to pull and profit and loss and consolidate with another file the green consolidate button is greyed out and will not allow me to tick it. 

I have done this every month for the past 6 months and had no issues and now this month it will not allow me to consolidate with the 1 file I always do.

Has something changed?

11 REPLIES 11
DavidKoren
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Re: Consolidate reports not working

That's interesting, I have discovered the same problem from late yesterday with the Consolidation button greyed out. I have used this function for months. Looks like something has changed??

sharecaremyob
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Re: Consolidate reports not working

I am the same - and in the middle of finalising our consolidated audit report. I dont want to have to do our multiple programs manually - is there a fix?

iainmcadam
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Re: Consolidate reports not working

I get the same, I can't see what has changed and have relied on this report for a year now.  If anyone know why this is happening, would be great to know.

Steven_M
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Re: Consolidate reports not working

Hi Everyone


We are aware of a situation that has impacted users in regards to the ability to consolidate reports within MYOB Business/AccountRight browser. As has been indicated, you can get to the Consolidate window but the Consolidate button is not available for selection (faded out) despite the selection or businesses.

 

At this time, we don't have a timeframe for resolution or a temporary but it has been raised with the required team for investigation. I have indicated that you all have been impacted by that situation.

Kind regards,
Steven

MYOB Community Support

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ourproperty
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Re: Consolidate reports not working

Steven, any update re the fix on this ?  

Steven_M
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Re: Consolidate reports not working

Hi @ourproperty 

 

At this time, we don't have any additional information to share other than we are aware that we have seen it occurring and it has been passed onto the required team.

We'll post additional information when we have that further information relating to this situation.

Kind regards,
Steven

MYOB Community Support

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MCSydney
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Re: Consolidate reports not working

Please keep me posted in relation to this as I was trying to run some reports and comparatives for a client for an important project and could not do this without understanding why.

MCSydney
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Re: Consolidate reports not working

@Steven_MCan we have an update with timelines on this issue please?
It affects our ability to efficiently create consistent reports that are required for our businesses and clients.

Komal_S
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Re: Consolidate reports not working

Hi @MCSydney 


At this stage, we do not have additional information regarding this but will post an update once we do. Thank you for your patience in the meanwhile. 

Kind regards,
Komal

MYOB Community Support

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