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December 2022
December 2022
Hi,
Can someone please assist with the below query:
Trying to upload data from Credit Card system to MYOB - general function that normally works efficiently.
However, since yesterday there has been an error message when trying to action this function, and error is below:
401 Unauthorized: "{ "Message": "Access denied"}. Can someone please assist in trying to rectifiy this?
I have been trying to call the Support team for hours today without any answer, so please advice.
Thanks
M
December 2022
December 2022
Hi @MRyan22
Sorry to hear that you have had that experience with contacting our phone-based team.
If you're experiencing the error when trying to export from the other system, this is something that you would need to check with the provider, as it is a third-party software integration.
I do hope they are able to assist you with finding a resolution.