File in Use by (System) (System)

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ihelen
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Australia
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File in Use by (System) (System)

This is a Check In/Check out error.

When going to check out I get the Error Message

File in Use

The company file is currently being accessed by:

(System)

(System).

 

What is accessing my file?

How can I stop this? 

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1 REPLY 1
MYOB Moderator Steven_M
32,239 Posts
MYOB Moderator
New Zealand
MYOB Moderator

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Accepted Solution Solved

Re: File in Use by (System) (System)

Hi @ihelen 

 

AccountRight does have a hidden user called System. This particular user completes some of the system based tasks and functions, for example when you close your financial year the system user will be used to record the end of the financial year transaction (Current year earnings to Retained earnings).


Generally, this particular user will be logged out automatically after completing the necessary task. In some cases, it can remain logged in. In those situations where you do need for them to be logged out like checking out the file, I would close down the file and reopen it, give it 5 -10 minutes before attempting to action that task. If you are still encountering that message, ensure that all other users are logged out and then select the relevant option i.e. Check out in this case - the system will automatically log out those users as part of the process.

Kind regards,
Steven

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