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Finally taking the plunge and updating v19.14 to 2019.1

Experienced Cover User mrshanna
21 Posts
Experienced Cover User
Australia
mrshanna
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Finally taking the plunge and updating v19.14 to 2019.1

I have avoided this step cause invariably I am going to come across some hick-up; but unfortunately I now cannot avoid this upgrade as v19.14 will no longer be supported.

Just wondering if I need to do anything (apart from backing up) with my files before I upgrade my program.

3 REPLIES 3
Super User Elizabeth_Adamson
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Super User
Australia
Elizabeth_Adamson

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Re: Finally taking the plunge and updating v19.14 to 2019.1

As long as you have a strict backup protocol including the programme installers, you really don't need support with v19 so you can stop paying MYOB. My clients and I have been without support on v19 since the first v 2xxx came out - we all stopped because it was so slow and bug ridden and this still appears to be the case. Read Andrew Stephens' posts on here to see what sort of issues there are. There are alternatives for STP and ATO compliance so please feel free to private message me if you would like more information.

 

Cheers

Liz

MYOB Moderator Steven_M
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MYOB Moderator
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Steven_M
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Re: Finally taking the plunge and updating v19.14 to 2019.1

Hi @mrshanna 

 

I would recommend taking a look at Help Article: Things you should know before upgrading and Forum Post: Preparing your company file for upgrading to ensure that you have the best experience with that upgrade.


Do let us know how you get on and if you require further assistance.

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Experienced Cover User mrshanna
21 Posts
Experienced Cover User
Australia
mrshanna
Experienced Cover User

21Posts

5Kudos

0Solutions

Re: Finally taking the plunge and updating v19.14 to 2019.1

Thanks for the insight, what are the other 3rd party options available?

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