How to lodge a complaint

[maryanne]

I find it very frustratibng that I have to be on hold for 30 mins and yet dont get to speak to someone.

I recently moved to a new account right and requrested myob cancel my old account- this was not done on time. then they did it without telling me the cut off date- now I have a read account upto date but missing transactions on my new account !

I tried calling too long wait time.

Its dissappointing that every year the subscription cost increases but not the quality of service.

[Komal_S]

Hi @maryanne 

Sorry to hear your recent contact with our team was not satisfactory. You can lodge your complaint via our Feedback & complaints option on the Contact Us page, your feedback is appreciated and will be used to help us improve our services. 

If you have any other questions, please feel free to reach out.