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How to remove company file from cloud and replace it with a different one?

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Contributing Cover User Gaelle
11 Posts
Contributing Cover User
Australia
Gaelle
Contributing Cover User

11Posts

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How to remove company file from cloud and replace it with a different one?

Hello, I have 2 company data files online with my AR subscription, one of them is my bookkeeping business which has minimal entries so I would like to remove  it and replace it with a different company data file. Is this something I can do or do I need to speak to someone about it?

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MYOB Moderator Hayden_B
5,988 Posts
MYOB Moderator
Australia
Hayden_B
MYOB Moderator

5988Posts

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Re: How to remove company file from cloud and replace it with a different one?

Hi @Gaelle

 

As Online Company Files can only be removed by MYOB, I'm able to do this. So that I can, could you send me a Private Message with:

  • The MYOB Serial Number (Found in: Setup > Company Information)
  • The Company File ID you want to remove (Found in: Help > About MYOB AccountRight)

 

You can send me a Private Message by hovering your mouse over my Avatar and clicking Send Message on the popup.


Cheers,

Hayden
MYOB Product Analyst

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