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September 2022
September 2022
We have had to move our file online to comply with STP Stage 2.
When inviting a user to access the online file the email is received by the user, but when clicking on "I accept" they get the screen attached.
Anyone come across this issue or have a workaround?
Thanks
Solved! Go to Solution.
September 2022
September 2022
Hello @MP44
When accepting the invite, does the error schreenshoted open up witin a web browser? Can you please try coping the link and putting it into another web browser?
It might be some firewall settings which is causing the error to pop up when clicking the link, I would suggest turning off the firewall and then trying to accept the invite.
Please let me know how you go.
September 2022
September 2022
Thanks Chris, that's exactly it. The link worked in another browser.
Best regards
Martin