MYOB file stuck in back up mode

[Andrea-Pereira7]

My company file is stuck in back up mode. I am unsure of the serial number as I cannot open the file.

[Sam_R]

Hi @Andrea-Pereira7,

Thanks for your post.

I can see you have 20 files under the serial number associated with your email. Could you please advise which one is stuck? 

[Andrea-Pereira7]

Hi

thank you for your response it's Seasons IGA Clontarf. 

[Andrea-Pereira7]

Hi there

Can I get a timeframe as to when this can be rectified please.

[Andrea-Pereira7 · Accepted solution]

This issue has been sorted out.

I used the live chat. It is a great tool.