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MYOB not longer providing support for AccountRight Premier Classic v19.4

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ElaP
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MYOB not longer providing support for AccountRight Premier Classic v19.4

We just received email saying that MYOB will no longer provide feautures, patches, compliance updates or product support for MYOB AccountRight Classic 19.14 desktop software including any future Windows operating system. AccountRight Classic customers will receive their final FY19/20 tax and payroll compliance release after June 2019 and after Sep 2019 there will be no support for Account Right Classic Platform.  We are using  MYOB Right Premier v 19.15 but we are working on Account Right Classic Platform and I would like to know if this will apply to us. Can anyone advise please.Thank you. Elizabeth

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Re: MYOB not longer providing support for AccountRight Premier Classic v19.4

Hi @ElaP

 

Welcome to the MYOB Community Forum, I hope you find it a wealth of knowledge

 

If you are using the AccountRight Classic range i.e. AccountRight v19.15 or below you would be affected by that email. We do recommend that you upgrade to the new AccountRight in the coming period to take advantage of the benefits of that product- our Forum post on  Upgrading your AccountRight v19 file online and offline would be able to assist with that process. However, if you would prefer to stay with the AccountRight Classic range you are welcome to do so, although as per the email, we will no longer be providing compliances updates, feature patches or product support for that product range as of September 2019.

 

Kind regards,
Steven

MYOB Community Support

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ElaP
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Re: MYOB not longer providing support for AccountRight Premier Classic v19.4

Thanks Steven.

Nigel12345
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Re: MYOB not longer providing support for AccountRight Premier Classic v19.4

Does this mean automatic file confirmation is also lost or will it continue?
MYOB Moderator Steven_M
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Re: MYOB not longer providing support for AccountRight Premier Classic v19.4

Hi @Nigel12345

 

Welcome to the MYOB Community Forum, I hope you find it a wealth of knowledge


Confirmation of company files on AccountRight v19 will continue to work as intended going forward i.e. you will still be able to confirm for your company files and use them as per normal up until and after September 2019. Although, do note no product future updates will be available for the AccountRight Classic range after the end of September 2019.

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Partner Martin_Dalcon
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Re: MYOB not longer providing support for AccountRight Premier Classic v19.4

Hi Steven,

 

We are currently using MYOB AccountRight Enterprise for WIndows v19.13.  I have developed some in-house software that links MYOB to our other two databases to share and transfer information between software packages.  I have put a lot of work into this and do not want to move away from our present setup if we can avoid it.

 

Just to clarify.  Can we continue to use V19.13 indefinitely?  I understand that the product will not be updated or maintained beyond September 2018.

 

Regards,

Martin

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Re: MYOB not longer providing support for AccountRight Premier Classic v19.4

Hi @Martin_Dalcon

 

That is correct, you can continue to use AccountRight Classic and your ODBC integration will not be affected, however, it will also no longer be supported and you will use at your own risk. Note: that after September 2019 no updates will be made to the AccountRight Classic range.

 

Ideally, we do recommend that you look to upgrade to AccountRight 2018 and utilise the AccountRight API. More information on the AccountRight API can found on our Developer Centre.

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Re: MYOB not longer providing support for AccountRight Premier Classic v19.4

Hi Steve,

 

Thanks for the advice.  We will probably move to the new AccountRight package in time but I neeeded reassurance that we could do that at our own pace and not be forced to move quickly.  This make me feel more relaxed about the change.

 

Regards,

Martin

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