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Migrated Forms dissappear

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mkc2566
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Australia
mkc2566
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Migrated Forms dissappear

I have just upgraded from Accountright V19 to Accountright Live 2019.2.

 

I have migrated my customised forms to new file but they dont seem to stay migrated for long,   I have to migrate them again, and restart Accountright.  I have now had this issue 7 times since upgrading last week.

 

Why do they dissappear. Is there a step i am missing somewhere.?

 

 

4 REPLIES 4
MYOB Moderator Theresa_D
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Theresa_D
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Re: Migrated Forms dissappear

Hi @mkc2566 

 

Thanks for your post.  Now that the compliance update has been released I would suggest downloading AR 2019.2.1 as this has fixed the bug regarding custom forms.  This should solve the issue.  Refer to the page AccountRight 2019.2.1 is now available for information on updating. 

 

I hope this helps, if this solves your inquiry please mark "Accept as Solution" so other users can find this solution easier. 

Cheers,
Theresa

MYOB Community Support

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mkc2566
3 Posts
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Australia
mkc2566
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Re: Migrated Forms dissappear

thanks

 

I have done the update and things seems to be ok.

JulesBe
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New Zealand
JulesBe
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Re: Migrated Forms dissappear

My customised forms have disappeared, is the above solution going to work for NZ customers as well

MYOB Moderator Theresa_D
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Theresa_D
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Re: Migrated Forms dissappear

Hi @JulesBe 

 

Yes the update will fix the form issue regardless of which country you are in.  I hope this helps! 

Cheers,
Theresa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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