Myob 2019.3 Date Range in Account Transaction Report

[Chez1]

In the new Accountright 2019.3 there is an issue with the date range for account transactions when a report is printed. For transactions dated between the 1st of the month and the end of the month i.e 01/04/2019 - 30/04/2019, the printed report displays the date at the top of the printed report as April 2019 instead of 01/04/2019 - 30/04/2019. However, if you enter the date range as 02/04/2019-30/04/2019, the report will print the date range as 02/04/2019 - 30/04/2019. It changes from numerical to the month name and year depending on what day of the month you put in.

We find this particularly confusing, we have contacted MYOB and have been told this is not a glitch and that this is how a complete month is displayed at the top of a printed report i.e April 2019. We disagree as it is a complete departure from MYOB previous date range display. It is confusing for someone reading the report, for example: my report named April 2019, shows the first transaction in the list as the 03/04/2019 and the last as 24/04/2019. For someone reading my transactions they would ask what about the ones from the 1st and the 2nd of April and the 25th to 30th April? the date ranges need to be consistent in how they are displayed and not change from numerical to the word.

[Tracey_H]

Hi @Chez1 

I've done some investigating on this and replicated it 2019.2.  Some reports do display this way and have always done so in AccountRight Live. Some reports, like the P&L, also displayed like this in AccountRight v19.  How the date range displays does depend on the report but having said that, I do appreciate your feedback.

Please don't hesitate to post again if you have further questions.