Preferences - Read Onlly

[BBP16]

I am Administrator of our company files, however when going into one particular company file and into preferences I am Read Only - I cannot change anything in there.  Has anyone else had this problem?  Any suggestions on how this may be rectified.  Thanks BBP16

[Isaiah_C]

Hi @BBP16 

Thank you for the post and welcome to Community Forum! It will be my pleasure to assist you with this. To further assist you, please send me a Private Message containing the following:

• Serial number
• Business name
• Company File ID (Help>>About MYOB AccountRight)

Please let me know if you need further help.

Kind regards,

Sai

[Isaiah_C]

Hi @BBP16 

Do you still need help with this? Just let me know.

Kind regards,

Sai

[BBP16]

Thank you for your reply - there was another Administrator set up and they locked it - so all worked out - many thanks.

[Celia_B]

Hi @BBP16 

I'm glad to hear that it is now working. Feel free to come back to the Community Forum if you have any more questions or if you need further assistance in the future. We are more happy to assist you. 

Thanks, 

Cel