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May - last edited May
Printing pay slips - nothing happens, no choice of printer. Printing customised pay slip form results in "ERROR
PrintTicket provider failed to convert DEVMODE to PrintTicket. Win32 error: -2147467259
If the printing menu wasn’t coming up at all that would typically suggest an issue with Windows, which does seem to be confirmed by the error message, as Win32 errors are Windows based errors.
Although you may need the assistance of your IT professional in determining why the printer menu is not coming up, it might be worth trying to reinstall the printer with the most up to date drivers from the manufacturers website. As printer drivers do change to remain compatible with other programs, if these weren’t compatible for some reason this could cause issue with trying to print