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Reconciling American Express in V2018.4

Experienced Cover User joc
20 Posts
Experienced Cover User
Australia
joc
Experienced Cover User

20Posts

110Kudos

0Solutions

Reconciling American Express in V2018.4

Hi- Help!!-My American Express account is un reconciling itself!!!. I was posting entries from bank feeds and then going to reconcile accounts. Once I reconciled the month and clicked on reconcile it was doing that. I went back to bank feeds to post entries for the next month then when I went back to reconcile the account, it was unreconciled!- I have since reconciled and re reconciled 3 times. And now it has even unreconciled back another month. I am too scared to go near it and our accountants are not going to be happy as it has undone to May 2018!

Please help!

 

1 REPLY 1
Super User sholt73
830 Posts
Super User
Australia
sholt73
Super User

830Posts

487Kudos

34Solutions

Re: Reconciling American Express in V2018.4

when you go to reconcile the accounts, are you confirming the calculated balance matches the actual bank balance?

 

general rule of thumb with reconciling is to make sure ALL transactions are ticked off and check the calculated balance before reconciling. otherwise things could get weird and hard to troubleshoot.

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