Urgent: Import errors with Items

[WMack]

I'm getting the attached errors when importing Items into our Premier file.  They don't all appear to make sense when determining the problem.  The major problem is the Error 45 which refers to the 'Primary Supplier' field - it is exactly as the card file supplier name so shouldn't be causing a problem.  Please help as we can't do our re-ordering without this.

[WMack]

I'm getting the attached errors when importing Items into our Premier file.  They don't all appear to make sense when determining the problem.  The major problem is the Error 45 which refers to the 'Primary Supplier' field - it is exactly as the card file supplier name so shouldn't be causing a problem.  Any help would be greatly appreciated as we can't do our re-ordering without this.

[gavin12345]

Hi @WMack 

Long standing bug in MYOB, while it allows a Supplier name of over 30 characters, when you try to import an Item if the Supplier name is over 30 chars it fails to match and therefore ignores the Supplier.

The item should still import as this is a Warning only. You will need to manually update the Supplier field.

Regards

Gavin

[WMack · Accepted solution]

Thanks Gavin, appreciate your response.  I'm going to have to 'fudge' the relevant supplier names to get them in, then change when they're imported because I'm talking thousands of items!  I'll do a test run first but what a pain!