msi installer 2020.2

The_Doc
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Re: msi installer 2020.2

Hi @BHFLHN 

 

I assume you are all transitioning to a Terminal Services environment frm a peer-to-peer network.

 

Some facts I need to know - how is the network setup? Please describe - is the server that is now being run as a terminal Server also being used as a file server for the network?

 

Traditionally - in a Terminal Server environment you run totally in that environment - even the storage and any storage attached needs to be non-networked and either a C:\ or D:\ drive directly attached to that server.

In a peer-to-peer one of the computers tends to be nominated as the server (even though it isn't running server software) - unless of couse you are running a true server as the storage component.

 

To differentiate between the different versions of MYOB - and MYOB techs seem to confuse things.

 

In Microsoft a Server operating System is designed to Server up objects - Files/Terminal Service Sessions etc and runs as specialist software.

 

In MYOB this differentiation is different and confusing.

 

AccountRight PC edition runs on a PC 

AccountRight SE runs on a Microsoft Server and/or a PC - ALL it does is (irrespective of the network permissions) enables network MYOB files to be seen over the network (irrespective of any permissions to the contrary)

the AccountRight.msi version is just a quick install of the PC version ie. it isn't the SE version - the SE version has a big payload and includes ALL the installation parts needed to run AccountRight on the Server (or PC) - the .msi doesn't have that).

 

Having installed a lot of AccountRights on mainly Servers - I now ALWAYS use the SE version - the beauty is it also installs the API service (which the msi version doesn't).

 

The SE version is not really any different to the .msi but the distinction is confusing.

 

The SE version though allows you to nominate a network file location.

 

The other confusing thing is what is the library and where is it.

 

Traditionally - MYOB installs on a Terminal server a default Library where everyone can see and read/write the files - users\Public\Documents\MYOB\My AccountRight Files - which is a repository that all users have access to by default.

 

By default that is where the Library is pointed to.

 

If the MYOB is not installed correctly the service pointing to this library doesn't start - then it becomes a nightmare to fix - but is fixable if you know how. 

 

Your description that you can open the file on the server but it writes to the files on the PC isn't logical - the system cannot do that - what is most likely is somehow the library is not where you think it is and you are opening the files exactly where they are saving.

 

Open internet explorer and type in 

 

http://localhost:8080/AccountRight   - this should list all of your files on the server.

 

The other thing is that it actually is difficult to tell from the MYOB open file - where the library is.

 

Further - which will help - goto Run command - start memu and type - regedit (only if you are comfortable at looking at the registry) -  the registry will open.

 

Don't change anything - goto

 

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\MYOB\HuxleyServer 

 

and tell me if there is an entry in there called "LibraryRoot"  - tell me what it says in the Data part.

 

If you can furnish this info I hopefully can help you further.

 

The Doc

 

 

 

 

 

 

 

BHFLHN
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Re: msi installer 2020.2

Thankyou for your reply, it's very informative.

Yes, our server is being used for file storage. Currently we are using AccountRight Premier v19 and all of our company files save directly back to this server, where multiple useres can access and work with them. This is what we are trying to achieve again with the upgrade to AccountRight 2020, with not much luck Smiley Sad

The_Doc
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Re: msi installer 2020.2

Hi @BHFLHN 

 

Hmm - I think you are perhaps going about it the wrong way.

 

Can you furnish me with some further information so I can assist you in actually getting this all to work.

 

Can you give me exactly what the file server is - exactly - is it a file server only or is it configured as a terminal server - this is very important.

Unfortunately people get sold a server that IT people think are true terminal servers and hey are not.

 

It sounds like you want to (as you have said) run AccountRight 2020.4.2 in the Terminal Server mode - true but at present you are all trying to do a bit of each.

 

In True terminal Server mode you only need to install AccountRight SE on the Server and ensure the library is a local drive - once correctly configured - you DO NOT need to install AR on each PC - however, you could but and so long as SE is on the Server serving up the file across the network this would work. However, I think you sort of are trying to do this and the configuration is throwing you.

 

Terminal Server is a very good way of reducing network requirements to almost zero - but I think you are continuing to try to have a TS setup with a peer-to-peer existence - which defeats the purpose.

 

Post me privately - I can help you through this quite easily.

 

The Doc

 

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