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Can't file GST return online - page not available

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Contributing Cover User Alison_S
6 Posts
Contributing Cover User
New Zealand
Alison_S
Contributing Cover User

6Posts

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Can't file GST return online - page not available

I get through to logging in to the IRD website when I'm trying to file a completed GST return, but then it tells me page is not available (screenshot attached)

I got a late payment notice from IRD even though I'd paid them on time, because they didn't have my return.

Please advise

Screenshot (3).png
2 REPLIES 2
Partner TingSpace
225 Posts
Partner
Australia
TingSpace
Partner

225Posts

146Kudos

50Solutions

Accepted Solution Solved Solution

Re: Can't file GST return online - page not available

@Alison_S

 

Hey there! It looks like the IRD site is not being loaded in IE correctly and may not be an issue in MYOB at all.

 

I recommend using Chrome (As I can see this on your Taskbar) as most websites are designed and tested for use in Google Chrome. You may need to set Chrome as your Default Browser and re-open AccountRight in order for the Online eGST service to load it in Chrome.

 

Hope this helps!
~TingSpace

~TingSpace
Contributing Cover User Alison_S
6 Posts
Contributing Cover User
New Zealand
Alison_S
Contributing Cover User

6Posts

1Kudos

0Solutions

Re: Can't file GST return online - page not available

Brilliant, that worked. Thank you so much for your prompt help.

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