GST on suppliers invoices different when printed and emailed than what is on the screen

[OceanSpray]

Hi Team

I use an item invoice which was customised as our own.  When I complete a sale the invoice on screen shows the price of the item and the total on the same line net of GST which is what I want.  The subtotal of the invoice also shows net of GST and then there is the GST amount and the Total of the invoice Including GST.

However when I print or email this invoice the figures change to show the Price column which incudes GST and the Extended amount also incudes GST - then the sale amount is the total including GST and the Total is the same.

How do I have what I see on the screen print as is??

[jenniek]

Hi there @OceanSpray 

The reason is because your customised form is using the GST inclusive columns not exclusive. You would need the amend the customised form and remove the "price + GST" column and replace it with "price".

Hope this helps.

[OceanSpray]

Thanks Jennie, but my invoice does have just the price column already.  Underneath though it does say 'inc price' and I am not sure how to change this are you able to help here??  Thank you

[jenniek]

You would need to go into the customise form, and edit the table in the form, and delete that column and replace it with the one called "price" only. The inc bit means GST inclusive.

[CloverQ]

A very warm welcome to the Community Forum @OceanSpray I hope you find it a valuable resource.

In order to display GST exclusive price column on the forum, please right click on the table > SHow/Hide columns > hide INC PRICE then add PRICE.

For more information regarding customising forms, please check out this support note - Customising forms in the new AccountRight.

Hope this helps. Please continue to post on the forum if you have more queries.