Income transaction not showing in GST report

[AyeJay]

 I set up 2 extra income accounts in the chart of accounts, both are exactly the same setup/ details as the standard MYOB income accounts except for the account names. Both have 15% GST. However a receive money transaction I created under the new income account (and allocated on bank feed) Isnt showing in the GST report. I can't find any reason why it wouldn't show. I urgently need it to show to complete my GST return due in 2 days!

Any ideas why it would show in the report?

[SamaraM]

Hi @AyeJay 

I'm sorry to see that no one has replied to you yet. As a first step for troubleshooting, I recommend clearing the cache which can resolve some odd behaviour in reports: Clearing the AccountRight Cache.

If that does not resolve your issue could you provide some further context into what is occurring with the transaction that is missing from the report? any screenshots of the transaction and the report would also help in assisting you further.  

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.