Thank you for visiting our Partner Zone. This area is an exclusive space for MYOB Partners. Find out how to Partner with MYOB.
I'm trying to file GST but in Firefox I get the following message after clicking "File"
The request could not be understood by server due to malformed syntax.
It works fine in Chrome though.
Solved! Go to Solution.
Thank you for posting this on the Forum, other Users may experience this issue with the same Browser.
Typically when a change in browser resolves the issue, that original browser is definitely discovered as the cause. I've found that Firefox has been having some major changes recently and is still having work done to make it a great browser. Unfortunately issues like this can occur with some Web Apps and browsers going through change.
As Filing GST is pushing some data to the IRD server and it is returning the error: "malformed syntax", this suggests that Firefox is sending some extra information with it that the server is not understanding.
I have raised this with our Technical Teams here to see if there is some way we can edit this information before sending to the IRD.
MYOB Partner/Social Support