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April 2018
April 2018
I'm trying to file GST but in Firefox I get the following message after clicking "File"
Bad Request
The request could not be understood by server due to malformed syntax.
It works fine in Chrome though.
Solved! Go to Solution.
May 2018
May 2018
Hi @zemudkram
Thank you for posting this on the Forum, other Users may experience this issue with the same Browser.
Typically when a change in browser resolves the issue, that original browser is definitely discovered as the cause. I've found that Firefox has been having some major changes recently and is still having work done to make it a great browser. Unfortunately issues like this can occur with some Web Apps and browsers going through change.
As Filing GST is pushing some data to the IRD server and it is returning the error: "malformed syntax", this suggests that Firefox is sending some extra information with it that the server is not understanding.
I have raised this with our Technical Teams here to see if there is some way we can edit this information before sending to the IRD.
Cheers,
Hayden
MYOB Partner/Social Support
Cheers,
Hayden
MYOB Product Team
Currently Working On:
Supplier Feeds | E-invoicing
In Tray
Previously Worked On:
MYOB Capture App | MYOB Invoices app
MYOB Support (2015-2019)
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May 2018
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