Annual leave not updating for new employees

Mislee
3 Posts
User

3Posts

0Kudos

0Solutions

Solved: Go to Solution

Annual leave not updating for new employees

Hi there

We have a set date for annual leave entitlements at 10th December 2020 for all employees.  Now that we are past this date MYOB is asking me to update balance but it does not update any new employees who started after November last year. Their balance just goes back to zero with no leave due and nothing accrued.  There is accrued hours before I update though and then after the update it disappears and goes back to zero?  Any help would be greatly aprreciated.

1 REPLY 1
Steven_M
MYOB Moderator
40,166 Posts
MYOB Moderator
New Zealand
MYOB Moderator

40,166Posts

5,449Kudos

5,936Solutions

Accepted Solution Solved

Re: Annual leave not updating for new employees

Hi @Mislee 

 

I understand that you have since spoken with our phone-based team who have assistance with updating that annual leave manually.


If you do require further assistance don't hesitate to get in touch.

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post