Cannot print EI Return file

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JenDPT
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Cannot print EI Return file

Hi MYOB. 

Is there a new update to Payroll that will allow me to open a .pdf file in Adobe - due to a glitch with MYOB EI Return, I am currently having to use Microsoft Edge to open .pdf files.  

Also as I file my Payroll manually, I need to be able to print the EI Return report and am having to do a print screen because the .pdf file cannot be printed at this stage.  

Apologies if this has already been covered.  

Thanks Smiley Happy

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Steven_M
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Re: Cannot print EI Return file

Hi @JenDPT 

 

Our Payroll 2019.1 update does address an issue where an EI return could be previewed in PDF format but could not be printed.

 

MYOB Payroll 2019.1 Release Notes contains more information into what is included and how to install that update.

Kind regards,
Steven

MYOB Community Support

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JenDPT
Experienced Cover User
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Experienced Cover User
New Zealand
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Re: Cannot print EI Return file

Thanks Steven  I didnt realise there was an update.  I usually get notifications thru email, but must have missed this one.  Will try it now Smiley Happy

 

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