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Change contact details

HKPay
4 Posts
User
New Zealand
HKPay
User

4Posts

0Kudos

0Solutions

Change contact details

Hi

I've just seen the post on the forum that you guys have been sending emails with information about the new IRD payday filing. I haven't been getting these so I checked our details. Out billing address is out of date but I can find not way to update it. I presume stuff have been sent to out old address!

3 REPLIES 3
MYOB Moderator Hayden_B
5,980 Posts
MYOB Moderator
Australia
Hayden_B
MYOB Moderator

5980Posts

942Kudos

840Solutions

Re: Change contact details

Hi @HKPay

 

You can update your contact and account information in my.MYOB.

 

Here is a link to a good support note that can take you through this: About my.MYOB

 

 

If you have any errors with logging into my.MYOB or cannot see the same options, just let me know and I can take a look into your account.


Cheers,

Hayden
MYOB Product Analyst

Helpful links:


Product Ideas: AccountRight | Essentials | MYOB Capture | MYOB Invoices
Support Links: Support Notes | Forum Search | Status Page

HKPay
4 Posts
User
New Zealand
HKPay
User

4Posts

0Kudos

0Solutions

Re: Change contact details

Hi. Thanks for your reply I have been using that but it will not let me update the postal address. I tried ringing the help line & it said there was an hours wait!

 

MYOB Moderator Hayden_B
5,980 Posts
MYOB Moderator
Australia
Hayden_B
MYOB Moderator

5980Posts

942Kudos

840Solutions

Re: Change contact details

Hi @HKPay

 

I've had a look into your account and found that your login wasn't given the permissions to edit these details.

 

I've just changed this and you should now be able to edit your address details. For the change to take effect you will need to sign out and back into my.MYOB.

 

Keep me posted on if you can now make the changes.


Cheers,

Hayden
MYOB Product Analyst

Helpful links:


Product Ideas: AccountRight | Essentials | MYOB Capture | MYOB Invoices
Support Links: Support Notes | Forum Search | Status Page

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