Essentials Payroll

[alk28]

I'm trying to put through holiday pay and can't save the ordinary weekly pay formula as when you click into the save button drops off the screen......any ideas!? Have tried in google chrome and microsoft edge.

[JillOrion]

Me too!

[TylerC]

The easiest way to get around this would be to zoom the webpage out. If you press the control key and minus it will zoom out. If you go to about 80% or 90% you should see the save button reappear.

[padel1]

Me to have tried to zoom out but dosnt work. I cant even see the save button as its off the screen. Help im new and cant get it to work.

[DebsT]

I have exactly the same problem - how do I save the annual claculations

[psf1]

Me too! I'm having the same problem. I can calculate the public holidays but not the annual leave. I have tried Google Chrome, Safari and Internet Explorer and it doesn't make any difference. Have even tried 2 different computers. I have also tried zooming out, it's not the problem, the problem is the drop down menu cuts off just above the save button so I can't go any further! Help!

[padel1]

Looks like no help until the 3rd of january, back to paper system for me until then. Frustrating

[Haydes]

Hi @padel1 @alk28 @psf1 @DebsT @TylerC

Sorry for the late reply on this. The Payroll Team have identified that the Save button is hiding for some Users. They have made sure this is with the Development Team to fix as soon as they can.

Details on this issue:

What it should look like:

What it looks like to some others:

What we can do is use the TAB key to move between the elements.

Here are the steps:

1. Click onto the Gross earnings for 12 months field

2. Tap Tab twice.

3. Tap the Enter key

This should then save the detail and add it to the Pay.

If this doesn't help your situation, let me know.

[psf1]

Thank You!

[waipipi]

Hi,

i am having the same issue and this does not help me, any other ideas?