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We use IMS Payroll for wages, and have started using the GL Export function to MYOB AccountRight to save manually creating the journal each week.
A journal is created in MYOB successfully, but it does not include the GST codes on the line items, these are generally blank. We have staff deducng from their wages directly for our company's services, so these entries need to be created with a variety of GST codes.
IMS Payroll have not been able to assist, other than for us to manually split out the GST in IMS for each transaction. Not easy with over 200 staff.
Ideally MYOB should look up the GST code when the account code is selected (like it does in a normal journal entry window). The account codes and GST codes are all correct and operating fine in MYOB.
Has anyone managed to make this work for their company? Would apprecaite some guidance.
Hi Joe @Alapa,
Welcome back to the forum and hope you are finding this resourceful.
Sorry to hear you are having trouble with missing GST codes when exporting journals from IMS payroll to AR.
I have escalated this issue to our Support Manager and will update you as soon as I hear from them.
Haveyou had any luck looking into this problem?
Hi Joe @Alapa,
Thanks for your patience and understanding.
I have escalated the query to the team and I believe one of our team members would have called and discussed it with you a manual work around for a mean time. If you haven't heard from them please let me know and I will follow up.
I will keep you posted as soon as I get any updates.