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February 2022 - last edited February 2022
February 2022 - last edited February 2022
Hello.
I am a new user on MYOB Essentials Payroll.
I've just finished a pay run - and did my payday filing with IRD.
However, when I have checked in my MYOB, it is not showing as being submitted.
It does say that "Recent submissions can take a few minutes to show in payday filing."
I submitted it 2 hours ago and it is still not showing....
How long does it take to show as being submitted?
Is there some way I can check to make sure I pressed the right button to file?
(When I look at the Monthly summary, the figures are included in the monthly totals)
Solved! Go to Solution.
February 2022
February 2022
Hi, it usually only takes a few minutes so there must be an issue with it, I myself am having the same problem. I am assuming that this is a role on from yesterdays essential payroll issue whereby I could not log in at all.
February 2022
February 2022
Hi Sal829
Thank you for replying
I did wonder if it had something to do with yesterdays issues.
It was only my second payroll using Essentials, and was a nightmare!!
I just couldn't see anyone else mention any payroll filing problems this morning, so thought I had better check.....
Fingers crossed that it may be sorted soon.
February 2022
February 2022
Thanks for your posts. Our teams are currently investigating this, once we have more information I will update you here. Can you please confirm the last 4 digits of your product serial number so that I can pass on your details to our teams.
Cheers,
Melisa
MYOB Community Support
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February 2022
February 2022
Hi Melisa
Thanks for the update.
The last 4 digits of Essentials Payroll are: 3077
Regards
Jennie
February 2022
February 2022
Hi @JenDPT,
Thank you for the details, further updates and information in regards to this will be made available on our MYOB Status page.
Cheers,
Melisa
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
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