MYOB Payroll - Software version does not match what was expected

[ryadre]

Good morning, I opened Payroll this morning and get this error message.

Version 2020.5

Thanks for any help

[Steven_M]

Hi @ryadre 

I've made a change to the version at our end so if you close down the software and reopen you will not receive that particular message.

Do let us know how you get on and if you require further assistance.

[ryadre]

Thanks, now message saying confirmation code is invalid

[ryadre]

can you help further please @Steven_M with this new error so I can do the wages today?

[Steven_M · Accepted solution]

Hi @ryadre 

The Payroll Data file had become locked due to the other message you experienced. I have since remedied that for you and you should be able to confirm online.

Let us know how you get on and if you require further assistance.

[ryadre]

Thank you, working now