MYOB Payroll Version 2023.1

[HCL]

Hi 

I have completed the latest update, and proceeded to enter data. it asked me to set up password do I did and hadn't notined anything different until I was finalising a Pay.

The journal didn't get posted into Accountright but gave me an error message:

MYOB.AccountRight.SDK.Contracts.OAuthTokens

Can anyone help me to fix this.

Thank you.

[ryadre · Accepted solution]

I have the same issue. Payroll has done update, now after opening I get error saying Confirmantion code is invalid and to contact MYOB. Then the next pop up asks for a password, which I said No.

After doing the payroll I get the same error as the OP and its then says Journels are not posted.

Edit - I called support and they said its a know issue and are working on a fix. They added me to their list to notify when fixed with a case number

[officeatwab]

hi can you please advise on how to get added to the list of people that will be contacted once the fix is realeased? im having the same error

[HCL]

Hi

You need to call their Helpdesk and let them know.

[ryadre]

I'm in NZ so called the NZ support line off the website

[FourDGroup]

Has this been fixed yet for you and others as we have the same problem going on.

MYOB.AccountRight.SDK.Contracts.OAuthTokens

[ryadre]

No, nothing fixed yet

[FourDGroup]

Just got through to them as well for an update after 33 minutes on hold and they still have no defined timeline for a fix as at 11:15am 12/04/2023

[ATL]

I'm getting the same error too.  Was just about to ring them so glad I looked here first.  

[Sean_DC]

Hi all,

Thank you for your posts. This is a known issue and has been escalated to our developers. There's no timeframe for when the fix would be available, but rest assured this is looked at as a priority.