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MYOB Payroll Version 2023.1

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HCL
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MYOB Payroll Version 2023.1

Hi 

I have completed the latest update, and proceeded to enter data. it asked me to set up password do I did and hadn't notined anything different until I was finalising a Pay.

 

The journal didn't get posted into Accountright but gave me an error message:

MYOB.AccountRight.SDK.Contracts.OAuthTokens

 

Can anyone help me to fix this.

 

Thank you.

31 REPLIES 31
ryadre
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Accepted Solution Solved

Re: MYOB Payroll Version 2023.1

I have the same issue. Payroll has done update, now after opening I get error saying Confirmantion code is invalid and to contact MYOB. Then the next pop up asks for a password, which I said No.

 

After doing the payroll I get the same error as the OP and its then says Journels are not posted.

 

Edit - I called support and they said its a know issue and are working on a fix. They added me to their list to notify when fixed with a case number

officeatwab
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Re: MYOB Payroll Version 2023.1

hi can you please advise on how to get added to the list of people that will be contacted once the fix is realeased? im having the same error

HCL
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Re: MYOB Payroll Version 2023.1

Hi

 

You need to call their Helpdesk and let them know.

 

 

ryadre
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Re: MYOB Payroll Version 2023.1

I'm in NZ so called the NZ support line off the website

FourDGroup
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Re: MYOB Payroll Version 2023.1

Has this been fixed yet for you and others as we have the same problem going on.

MYOB.AccountRight.SDK.Contracts.OAuthTokens

ryadre
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Re: MYOB Payroll Version 2023.1

No, nothing fixed yet

FourDGroup
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Re: MYOB Payroll Version 2023.1

 

Just got through to them as well for an update after 33 minutes on hold and they still have no defined timeline for a fix as at 11:15am 12/04/2023

ATL
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Re: MYOB Payroll Version 2023.1

I'm getting the same error too.  Was just about to ring them so glad I looked here first.  

 

Sean_DC
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Re: MYOB Payroll Version 2023.1

Hi all,

Thank you for your posts. This is a known issue and has been escalated to our developers. There's no timeframe for when the fix would be available, but rest assured this is looked at as a priority. 
 

Cheers,
Sean
Also known @Sean_DC

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