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I have an existing employee who wants to OPT into Kiwisaver. Under the "Maintain Employee" "Compulsory Deductions" tabs the check box is greyed out and I am not able to select eligible for kiwisaver.
I have also tried to add the "Kiwisaver" pay default for this employee but this did not work either.
Does anyone know how to go about making this change.
Solved! Go to Solution.
If you go to Maintain Employees for that employee is the option Entitled to resided in NZ Indefinitely ticked? If not do tick that option and you should be able to tick Eligible for KiwiSaver in the Compulsory Deductions tab - you need to be NZ Citizen to be eligible for KiwiSaver.
Thanks so much. I knew it would be something silly.
This employee has just been granted permanent residence so hence the change.
Thanks so much