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4 weeks ago
I am all up to date with IRD Employer deductions, however in the Payroll section of the Essentials dashboard it is showing a negative value for PAYE withholdings payable and an amount due for Kiwisaver Payable. How do I find where this information is drawing from so I can find the error, as transactions appear to be coded correctly at an account level. Many thanks
3 weeks ago
The information for this gets pulled from the accounts themselves. Is it possible you would have paid the PAYE withholdings payable and the Kiwisaver payable at the same time and only selected one account when you did the transaction in essentials? What I have seen people do in the past is either find the original transaction and add the kiwisaver payable onto this, moving the amount off PAYE withholdings or doing a journal entry to move the amounts between the accounts.
Hope this helps,