Payday Filing - files not received by IRD?

[OscarH]

I have sent 9 Payday files since 3/3/19 and four of them are showing as submitted the other five are showing as submission received.  The ones not saying received are 31/3, 14/4, 21/4 and 28/4 - so dp these need to be resubmitted and if so how do I do that?

[jenniek · Accepted solution]

Hi @OscarH 

This just means that IRD hasn't processed them fully yet - and with their close down they are likely to be behind now. They will show eventually as received.

[OscarH]

Thanks Jennie, it's very strange as one on the middle has been processed....but that's the IRD for you!!

[jenniek]

Hi @OscarH 

Haha - I suspect they are all on a steep learning curve in there - I have seen the same in some of our client files last week - but all came through eventually