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February 2019
February 2019
Hi there,
i have done my first pay with Payday filing. When i upload the file to MyIR i get an error message. I have attached the 2 screens that appear. It would appear the first line of the data is not correct. Can you please let me know what is going on?
Cheers
Sarah
Solved! Go to Solution.
February 2019
February 2019
Hi Sarah
I think you will find its because you have no contact name in payroll - under tools - options
February 2019
February 2019
No Julie, I definitely have a Contact name. The CSV file first record starts with HEI and the error message says it should be HDR.
Not sure how i can influence this at all.
Cheers
Sarah
February 2019
February 2019
Hi @sarahh02
Based on the screenshots you are uploading it looks like you are attempting to upload an EMS rather than the new pay day filing process. I would recommend ensuring that you have selected the File transfer pay day schedules option on the File Transfer section of the IRD website.
We also have a really good online self-paced training course that will cover the Payday filing process from end to end (MYOB Software to the IRD site). You can check it out and enrol through MYOB Academy: Payday filing. Note: There is a slight cost associated with that course.
February 2019
February 2019
Oh thanks Steve yes you are right.
Now I have managed to get the right form, Employment Information Submission.
error message reads You cannot file for 28 Feb 2019.
Am I only able to file for March pays?
Cheers
Sarah
February 2019
February 2019
Hi @sarahh02
Great to hear that you have managed to lodge that correct form.
My understanding, and it might be something that you want to check with the IRD, is that you can only start PayDay filing at the start of the month. So if you have already reported or lodge a return with the IRD for the month i.e. a half-monthly return you will not be able to start PayDay filing until next month. However, based on the fact that you have generated that file and uploaded it to that point it sounds like you are all good to go when required to.
February 2019
February 2019
Yep just too keen to test it out, I don't like getting to the end of the month and not knowing if things will work or not!
March 2019
March 2019
Exactly same for me. Very annoying.
March 2019
March 2019
Hi @sarahh02
Found today that you can't have - (dashes) in the phone number either. Alos are you uploading through the March date that comes up on the screen - then go to File transfer - not the other way around.