Payroll Error c0000094 with 2018.1 upgrade

Contributing Cover User HanTen
11 Posts
Contributing Cover User
New Zealand
HanTen
Contributing Cover User

11Posts

4Kudos

0Solutions

Payroll Error c0000094 with 2018.1 upgrade

Hi all. First day using the upgraded payroll. Rolled over to new month and everything was fine till it was time to email payslips. This is a screenshot of the error details. Please, someone help!

 It puts up error message then closes down. I have tried re-installing using the full install but no change. Using Outlook 2013 as email programme. Have tried all other ways of emailing payslips but no good either.

 

2 REPLIES
Contributing Cover User HanTen
11 Posts
Contributing Cover User
New Zealand
HanTen
Contributing Cover User

11Posts

4Kudos

0Solutions

Re: Payroll Error c0000094 with 2018.1 upgrade

 
Screenshot (4).png
MYOB Moderator Steven_M
22,914 Posts
MYOB Moderator
New Zealand
Steven_M
MYOB Moderator

22914Posts

2605Kudos

3268Solutions

Re: Payroll Error c0000094 with 2018.1 upgrade

Hi @HanTen

 

Generally, this particular message is caused by a missing or corrupt font on the computer. I've also seen it occur when doing an installation and selecting not to restart the computer as part of the installation.  As to a solution I would recommend reviewing MYOB Payroll Support Note:  Reports or pay slips not printing correctly/C0000094 error which would be able to assist with that message.

 

Do let us know how you get on and if you require further assistance.


Kind Regards,
Steven
MYOB Client Support
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