Payroll Printing Error

[Awhina]

Getting 'Fatal error: Exception code = C0000094'

I have tried MYOBs resolve for this about three times now and it still isn't working.

Have downloaded the fonts and uninstalled and reinstalled the printer driver software and the same error is coming up. 

Even tried uninstalling and reinstalling payroll but nothing's working.

Would really love to be able to print our payslips again!!

[Steven_M]

Hi @Awhina

Generally speaking, a C0000094 error when actioning report/payslip previews/printouts in MYOB Payroll is caused by not restarting the computer when prompted to by the installer.

If you are encountering that message I would recommend following NZ Payroll Support Note: Reports or pay slips not printing correctly / C0000094 / C0000005 error. If you are still encountering that error after completing a reinstall of those fonts I would be looking at doing a clean reinstall of the product - my post on NZ Payroll Error 1976 outlines that process.

Note: If you have a foreign language pack installed on your computer, typically Asian language packs, can cause unwanted errors with NZ Payroll and should be removed prior to use of the NZ Payroll program.

Do let us know how you get on and if you require further assistance.