Payroll

NZSS
3 Posts
Cover User
New Zealand
NZSS
Cover User

3Posts

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Payroll

Since the start of this year my MYOB Payroll NZ has not been able to send emails via outlook 2007, Is there any way to fix this so i dont have to courier out payslips?

3 REPLIES
MYOB Moderator Neil_M
6,837 Posts
MYOB Moderator
New Zealand
Neil_M
MYOB Moderator

6837Posts

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Re: Payroll

HI @NZSS

 

Welcome to the MYOB Community Forum, I hope you find it a great resource

 

Are you able to clarify what happens when you try and send an email through Outlook, are you receiving an error message? If you are, what is the exact wording of the error?



Regards
Neil
MYOB Client Support
NZSS
3 Posts
Cover User
New Zealand
NZSS
Cover User

3Posts

0Kudos

0Solutions

Re: Payroll

No error message, it just doesnt send, it tries sending and makes outlook crash 

MYOB Staff Post RienaP
1,811 Posts
MYOB Staff Post
New Zealand
RienaP
MYOB Staff Post

1811Posts

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Re: Payroll

Hi @NZSS,

 

My take on this would be to uninstall outlook and then reinstall it. Try sending emails again to see if the issue has been resolved. If you some reason it doesn't work then try uninstalling and reinstalling the MYOB Payroll software. 

 

Please let us know if it helps and what works to rectify this issue. Looking forward to hearing from you. Smiley Happy


Regards,
Riena
MYOB Training Specialist
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