Print Pay Slips error (MYOB Payroll)

kelseys92
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New Zealand
kelseys92

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Print Pay Slips error (MYOB Payroll)

Hi guys. Currently stuck here. Anybody could help me with attached error. This happens when in mid-way sending the payslips. Apparently it works if you send it one by one which made me puzzled. Any help would be appreciated. Thanks.

 

 

Regards,

Kelsey 

image1 (002).JPG
3 REPLIES
MYOB Staff Post RienaP
1,811 Posts
MYOB Staff Post
New Zealand
RienaP
MYOB Staff Post

1811Posts

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266Solutions

Re: Print Pay Slips error (MYOB Payroll)

Hi @kelseys92,

 

I would like to extend a warm welcome to you on this forum and I hope you will find this resourceful.

 

Can you please elaborate whether you are getting this message printing or emailing the payslips to your clients? If you are sending emails are you sending payslips using SMTP? 

 

Looking forward to hearing from you so we can help you further. 

 

 


Regards,
Riena
MYOB Training Specialist
kelseys92
2 Posts
User
New Zealand
kelseys92

2Posts

0Kudos

0Solutions

Re: Print Pay Slips error (MYOB Payroll)

Hi @RienaP thank you for your reply.

 

This message pops up when emailing the payslips. we send the payslips through Outlook 2013. 

 

Regards,

Kelsey 

MYOB Staff Post RienaP
1,811 Posts
MYOB Staff Post
New Zealand
RienaP
MYOB Staff Post

1811Posts

192Kudos

266Solutions

Re: Print Pay Slips error (MYOB Payroll)

Hi @kelseys92,

 

Can you please confirm if this was working for you before and this issue is recent only. If this is the case please uninstall Outlook and reinstall it first. If it doesn't work well still then uninstall MYOB Payroll and reinstall it to figure out which software has the glitch.

 

I have sent you a private message requesting more information from you. Can you please send the information via private message so we can help you further?

 

Please let us know how you go. 


Regards,
Riena
MYOB Training Specialist
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