Re-doing a payroll with an inactive employee

[OhaMahi]

  Did a bank reconciliation and found an error in a past payrun. I deleted the payrun for all employees but when I went to re-do it only currently active employees show up on the payrun. How do I get inactive employees to show up when re-doing old payruns ?

[jenniek]

Hi there @OhaMahi 

There's a tick box "include inactive employees" which you will need to tick. Its at the top of the screen in maintain employees. Then remove the finished date for that employee and re-do the payrun.

[OhaMahi]

Thanks for the suggestion Jennie, but still doesn't work. deleted finish date, saved it, and and went to re-do the payroll and employee still doesn't show up. 

[jenniek]

Hi there,

Are you using NZ Payroll or Essentials?

[OhaMahi]

Esssentials

[Sebastien_D]

Welcome to the Community Forum @OhaMahi, we hope you find it beneficial for your MYOB queries.

If you would like to process payruns with inactive employees in Essentials, first go to the Employees screen and click the option to 'Show Inactive'. Once the inactive employees are shown, click on one inactive employee and there should be a tickbox in the top right corner of that employee card to reactivate them.

Please let us know how you go as we are happy to discuss further.

[OhaMahi]

That doesn't work because MYOB doesn't allow you to save it (the area is grayed out)  with employees who's been paid thier final pay.

[Sebastien_D]

Hey @OhaMahi,

Thanks for your reply.

Normally when you reactivate the employee it should clear the start and finish date. Please check that the start date is dated before the payrun processing date and that the finish date is empty. From there it should be ok to continue the transaction.

Please let us know how you go as we are happy to assist further.