Bank Reconciliation page continuously loading

[Chadref]

Yep the same here and no one from Myob Support is responding

[Steven_M]

Hi Everyone.

We are aware that some users are experiencing performance and longer than ideal load times with the original MYOB Essentials platform. This typically can be seen in the reporting section but other windows can be impacted. Our teams are working through the root cause and planning a long-term fix to be implemented once we out of the financial year period. In the meantime, our teams are monitoring the situation.

[Debbie]

Are you serious after End of Year period - how about now so we can do the End of payroll Year

[Steven_M]

Hi Everyone

For those impacted by this situation, we do recommend checking out our Status Page for the most to date information and updates.

Worth calling out,  users can subscribe to this page to receive notifications of service disruptions and scheduled maintenance. This can be done by selecting the Subscribe option (top right of the page).

[PleaseBeSerious]

Same issue here 

- Bank Reconciliation Page will not load

- P&L onscreen report - cannot click to view detail of an expense line by line

- GL Report - Forget it!

[kestrel2]

Same here ... Come on MYOB! It's 2 weeks in and I still cant reconcile!

Dont tell us to go to status page because that tells us NOTHING about this problem.

So frustrated!!

[Chadref]

Yeah still the same problem - I cannot access my Bank Reconciliation. This is getting beyond a joke. All I get is "loading" its been the same for weeks now and they still expect to charge for something that isn't working.

[DrMc]

Same issue - can't do reconcilliation report it just keeps loading.  MYOB please fix the issue so businesses can complete their end of financial year requirements.  This has been going on for two weeks and we are paying for something we can't use!

[Komal_S]

Hi everyone

We're sorry to hear you're experiencing this. We had reports of system performance being stabilised yesterday, but as it has recurred, we've raised this with the relevant teams. Further updates regarding this will be posted on our status page. 

Thank you for your patience in the meanwhile.

[NWLTS]

A week later and I am still having the same problem. 

I need to complete my bank reconciliations for EOFY.

Can you please give me any idea when this will be fixed?

Yes I checked the status page and it says you will be doing maintenance today/tonight. I only hope that you will get this fixed ASAP.