Bank feed not updating

[Phanny]

Hi Team, 

Looks like the bank feed hasnt updated as of 27/02/23 - We are using Accountright latest version 2023.1

I have reinstalled and trying the Get the Bank Transaction but I got a message : "No new transactions for this accounts"

Can you please help me to sort this matter.

Thank you 

[Sam_R]

Hi @Phanny,

Thanks for reaching out, and welcome to the Community Forum!

Our banking team is aware of delays coming from NAB and Rabobank. Once we've received an update I will update this post. 

There is currently no ETA on this. 

If you are with a different bank, please do let me know.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

[Phanny]

Hi Sam,

Thank you so much for getting back to me.

We are with Beyond Bank

[Sam_R]

Hi @Phanny,

Thanks for letting me know. 

So that we can check this on our end, could you please send me the following details via private message:

• Product serial number
• Company file name
• Last 4 digits of the impacted bank account number

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.