Bunnings / Powerpass Refund for MYOB Essentials Payroll

[wolf4eva]

Hi there, we have the direct feed from Bunnings into our MYOB in tray.

Recently we needed to return a few items and these were refund on our account (in the form of invoice/receipt) and therefore are now sitting in our MYOB in tray.

I assumed I would do the same process and create them as a bill, however this time they would have a negative amount, however it wont allow me to save it as a negative amount. I receive the attached error message.

From reading through some support articles on here, under Purchases, Bills there is suppose to be a 'Create Return' button. I don't have that.

Has anyone encountered this and advise how best to record this information in MYOB so I can reconcile my end of month account with Bunnings.

Kind regards

[Tracey_H]

Hi @wolf4eva 

Thanks for your post. In the upgraded version of Essentials you create supplier returns by recording a Create bill transaction and entering the amount as a negative. You can then go to Purchases>>Supplier returns and record a refund or apply the return to an open invoice.

These help articles have detailed information:

Creating supplier returns

Processing supplier returns

With regard to the error you are getting, go to Accounting>>Manage linked accounts>>Purchases and check that you have a Liability account for tracking payables.

Please let me know if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

[wolf4eva]

Hi Tracey, thank you for your response.

As in my initial post, I tried creating the bill from my In Tray (as Bunnings is an automated feed into MYOB) however when trying to save this Bill I am give the error message attached.

Kind Regards

[wolf4eva]

Hi Tracey, sorry I forgot to mention I checked the Accounting / Linked Accounts / Purchases and I did have a liability account already there for 'Liability account for tracking payables'.

Kind regards

[Tracey_H · Accepted solution]

Hi @wolf4eva 

Apologies for the delay in getting back to you. You will get the CommonRules_DecimalMinValue error if you're entering the Unit Price as a negative amount. You need to enter the number of units as a negative and the unit price as a positive. The refund should then save successfully.

Please let me know if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

[wolf4eva]

Thank you for getting back to me. This worked, having the number of units a negative, the unit price a postive and the total a negative.

Thanks for your help.

[Tracey_H]

You're very welcome @wolf4eva , great to hear that this has resolved your issue.

Please don't hesitate to post again if you need help in the future.