CANCEL SUBSCRIPTION

[autocaretandm]

I haven't used MYOB since October 2020, have requested cancellation but still continue to get bills, why is it so hard to get this done - over an hour wait time on phones, can't sign in to cancel have to speak to someone but no one is available.  MYOB have just taken another payment (first one in months), this is ridiculous

[Sam_R · Accepted solution]

Hi @autocaretandm,

Thanks for reaching out, however, sorry to hear about your experience trying to get this done. 

So that I can look into this for you, could you please send me the following details via private message:

• Serial number
• Business name 
• Your name + email

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.