Can't upload ABA to CBA

[H_Space]

I am trying to upload my first aba file to CBA and it says 'Your file has duplicate entries. Remove the duplicates and try again'. When I contacted CBA they said that I have 2 payments going to the same account (correct) and that I would need to group these payments before I download my ABA. 

Can anyone tell me how to do this please?

[Genreve_S]

Hi @H_Space, 

Thanks for posting and welcome to the Community Forum. 

I'm sorry to hear about your issue uploading your ABA file to the bank. May I clarify what CBA said regarding the error? Also, may I ask for screenshots of the recaps of the transactions we are correcting? Any additional information would be much appreciated. 

If you have any sensitive information in your next response, you could send me a private message instead. 

Cheers, 

Genreve

[Genreve_S]

Hi @H_Space, 

I hope you are doing well today. 

In my understanding, the bank does not allow 2 transactions within the ABA file with the same receiving bank. If this is the case, we need to delete the previous bank file and remake it by doing a separate batch for those duplicate transactions. Another option is to record the 2 payments as one bulk payment for the ABA to be accepted. 

Here are a couple of articles you could have more information on how to process this.

• Changing or fixing electronic payments
• Supplier overpayments
• Entering payments made to suppliers

Let us know if you require any further help. 

Cheers,

Genreve