Customer payments on Statements

[Suengoo]

Hi 

I am just wondering why my customer statements in MYOB Essentials dont seem to show any payments that the customer has made?? Is there a particular setting that I should be selecting so that these payments show??

Thanks

[Yanike_S · Accepted solution]

Hi @Suengoo 

Thanks for your post. Statements summarise your customers' invoices and payments. Make sure you choose which type of statements to produce. Invoice statements list all unpaid invoices up to a chosen date. Activity statements list all invoices and payments within a date range, along with a running account balance.

[Suengoo]

Excellent.  I never noticed that dropdown box. Just what I needed. Thank you